Responsible Gaming
Our Commitment to Responsible Gaming
At Complexe La Renaissance, we are committed to promoting responsible gaming practices. We believe that online gaming through Interac casinos should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. If you choose to play, please do so responsibly and within your means.
Age Verification
Gaming is only for adults. In Canada, you must be at least 18 years of age (or the legal gaming age in your province) to participate in any gaming activities on our site. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gaming age, please do not access gaming sites.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please review the following warning signs. If you recognize any of these behaviors in yourself or someone you know, seek help immediately:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Your Gambling: Keeping your gaming activity secret from family or friends
- Spending More Time/Money Than Planned: Gambling longer or with larger amounts than intended
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Borrowing Money to Gamble: Taking loans or using credit to fund gaming activities
- Mood Changes: Becoming anxious, irritable, or depressed when not gambling
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gaming
- Relationship Strain: Conflicts with family and friends over your gaming habits
- Financial Problems: Experiencing debt, unpaid bills, or financial instability
- Loss of Interest: Losing interest in hobbies and activities you once enjoyed
Self-Help Tools
We encourage all players to use available tools to maintain control of their gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit per day, week, or month
- Loss Limits: Establish a limit on how much you're willing to lose in a gaming session
- Session Time Limits: Use automatic logout features to limit how long you play
- Reality Checks: Enable reminders during your gaming session about time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites if you feel you're losing control
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
-
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Information and resources for responsible gaming across Canada -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Support and referral services for problem gambling -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Confidential support and counseling services -
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free, confidential information and support -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Take Action Today
If you have a problem with gambling, seek help now. Problem gambling is treatable, and support is available. You are not alone. Reach out to one of the organizations listed above, speak with a trusted family member or friend, or contact a healthcare provider. Recovery begins with taking the first step.
Remember: Gaming should be fun and entertaining. If it stops being fun, it's time to seek help.